Welcome to Shield X Syndicate! These Terms and Conditions ("Terms") govern the use of our helmet sanitization vending machines and the integrated payment system, which facilitates transactions through dynamic QR codes and Razorpay, our trusted payment gateway. Our services are provided through our primary domain, shieldxsyndicate.com, which also serves as our official website showcasing our work and progress. By using our system, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Overview of Our Service
Shield X Syndicate manufactures and operates helmet sanitization vending machines, enabling users to sanitize their helmets quickly and efficiently. Here’s how it works:
- Users place their helmet inside the vending machine for sanitization.
- Vendors define the payment amount for sanitization services.
- A dynamic QR code is generated for each transaction, allowing users to pay seamlessly.
- All payments are securely processed via Razorpay, a third-party payment gateway, through our primary domain (shieldxsyndicate.com).
- Our system operates primarily through server-side functions, meaning there is no direct frontend interface for end-users to view. Transactions are handled efficiently in the background.
Our official website, shieldxsyndicate.com, highlights our mission to innovate helmet sanitization solutions and showcases our progress in this space. We do not sell goods or products; our focus is solely on manufacturing sanitization machines and facilitating payments for their use.
2. Acceptance of Terms
By accessing or using our helmet sanitization vending machine and payment system, you acknowledge that:
- You have read, understood, and agree to be bound by these Terms and Conditions.
- These Terms apply to all users, including vendors operating the machines, customers using the stations, and any third parties interacting with our payment system.
- If you do not agree with any part of these Terms, you must refrain from using our services.
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting, and your continued use of the system constitutes acceptance of the revised Terms.
3. Eligibility
To use our sanitization vending machines and payment system:
- You must be at least 18 years of age or have the legal authority to enter transactions.
- You must provide accurate and complete information when initiating a transaction, as required by Razorpay or our system.
- Vendors operating our machines must ensure their sanitization services comply with applicable laws and regulations.
4. Payment Processing
Our sanitization vending machines use Razorpay for secure and efficient payment processing. Key points include:
- Dynamic QR Codes: Each transaction generates a unique QR code based on the vendor-defined amount for sanitization services. Users scan this code to complete payment.
- Server-Side Operations: Payments are processed through our backend infrastructure linked to shieldxsyndicate.com, without a visible frontend interface.
- Currency: All transactions are processed in Indian Rupees (INR), unless otherwise specified and supported by Razorpay.
- Fees: Any applicable transaction fees will be determined by Razorpay’s policies and communicated to vendors during integration.
- Settlements: Vendors receive automated settlements for all transactions on the next day at 10:00 AM IST, as processed through Razorpay.
- Refunds:
- Refund eligibility is limited to complaints raised on the same day as the transaction.
- If a complaint is deemed valid, the user will receive a refund within 2-3 business days, subject to Razorpay’s processing timelines.
- Vendors are responsible for initiating refunds in accordance with these conditions and Razorpay’s refund policies. Shield X Syndicate does not manage refunds directly, as we do not provide the sanitization services ourselves.
Shield X Syndicate is not responsible for delays, errors, or disputes arising from Razorpay’s payment processing system beyond the timelines specified above.
5. Vendor Responsibilities
Vendors using our helmet sanitization vending machines agree to:
- Define accurate and reasonable pricing for sanitization services.
- Ensure that all services comply with local, state, and national health, safety, and sanitation regulations.
- Maintain the operational integrity and hygiene of their vending machines.
- Address customer inquiries or disputes related to transactions or services promptly and professionally.
- Process refund requests for eligible complaints (raised on the same day) and ensure compliance with the 2–3-day refund timeline.
- Acknowledge that automated settlements will be credited to their account the next day at 10:00 AM IST, as facilitated by Razorpay.
6. User Responsibilities
Users scanning QR codes and making payments for helmet sanitization services agree to:
- Verify the transaction amount before completing payment.
- Ensure sufficient funds are available in their payment method (e.g., bank account, wallet, or card).
- Raise any complaints about the service or transaction on the same day to be eligible for a refund.
- Contact the respective vendor for issues related to the sanitization services received or refund requests.
7. Compliance and Security
At Shield X Syndicate, we are committed to compliance, security, and data protection. Here’s how we ensure this:
- Backend Compliance: We adhere to industry-standard security practices and Razorpay’s compliance requirements.
- Data Protection: We collect and process only the minimum data necessary to facilitate transactions (e.g., payment amount, transaction ID). This data is handled in accordance with our Privacy Policy.
- Encryption: All communications between our servers and Razorpay are encrypted to protect sensitive information.
- No Frontend Display: Since our Terms and Privacy Policy are hosted on the backend, they are accessible to Razorpay and regulatory bodies upon request, ensuring transparency without a public-facing page.
8. Limitation of Liability
Shield X Syndicate strives to provide a reliable payment system for helmet sanitization vending machines, but:
- We are not liable for any interruptions, technical failures, or delays caused by third-party services (e.g., Razorpay, internet providers).
- We are not responsible for the quality, availability, or performance of helmet sanitization services provided by vendors.
- Our liability is limited to the extent permitted by applicable law, and we shall not be responsible for indirect, incidental, or consequential damages arising from the use of our system.
9. Intellectual Property
- All technology, software, and processes powering our helmet sanitization vending machines and payment system are the intellectual property of Shield X Syndicate.
- Vendors and users are granted a limited, non-exclusive license to use our system solely for its intended purpose.
- Unauthorized reproduction, modification, or distribution of our technology is strictly prohibited.
10. Contact Us
For questions, support, or clarification regarding these Terms, please reach out to us at:
- Email: contact@shieldxsyndicate.com
- Website: shieldxsyndicate.com
- Contact: +91 93637 78700
We are proud to support helmet sanitization solutions through our innovative vending machines. Thank you for choosing Shield X Syndicate!
